We need an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Duties and Responsibilities
*Serve as the lead point of contact for all customer account management matters.
*Build and maintain strong, long-lasting client relationships.
*Negotiate contracts and close agreements to maximize profits.
*Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
*Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
*Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
*Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
*Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
*Prepare reports on account status.
*Collaborate with sales team to identify and grow opportunities within territory.
*Assist with challenging client requests or issue escalations as needed.
*Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
*Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
*Experience delivering client-focused solutions to customer needs.
*Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
*Excellent listening, negotiation and presentation abilities.
*Strong verbal and written communication skills.
*Work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
*BA/BS degree in Business Administration, Sales or relevant field.
HOW TO APPLY
Forward your CV details with a cover letter to the HR via firstname.lastname@example.org
You will be contacted if shortlisted.
About Jexmon Con
Jexmon Con exists to bridge the unemployment problem between the employers and unemployed.