Front desk officer

Overview

Responsibilities:
– Greet guests and provide them with superb customer service.
– Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
– Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
-Accept all letters and packages, and distribute them to their appropriate departments.
-Monitor, organize and forward emails.
Track and order office equipment and supplies.
-Maintain records and files.                                           – Oversee the office budget.

Requirements:
-High school diploma or relevant qualification.
A minimum of 2 years of proven experience in a similar role.
-Good understanding of office administration and basic bookkeeping practices.                                         – Superb written and verbal communication skills.
-Excellent organizational and multi-tasking abilities.
-Strong knowledge of MS Office programs.