Overview
Job Description:
We are looking for a pleasant Front Desk Representative/Receptionist to undertake all receptionist and clerical duties at the front desk. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. A customer-oriented approach is crucial. The goal is to make guests and visitors feel comfortable and valued while on our premises
RESPONSIBILITIES:
v Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
v Answer questions and address complaints
v Answer all incoming calls and redirect them or keep messages
v Check, sort and forward emails
v Keep updated records and files
v Assistance (to any seniors, who seek)
Requirements and skills:
v Proven experience as front desk representative or relevant post
v Familiarity with office machines (e.g. fax, printer etc.)
v Knowledge of office management and basic book-keeping
v Proficient in English (oral and written)
v Excellent knowledge of MS Office (especially Excel and Word)
v Strong communication and people skills
v Problem-solving skills
v Customer service orientation
v High School diploma; additional qualifications will be a plus
