Receptionist

Overview

Job description

• Receptionists spend most of their time answering phone calls.
• Making appointments for all staff or for specific employees, such as executives.
• Processing bills and helping clients or customers if they have any questions about their charges.
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office.
• Responding to all customer inquiries in a polite and timely manner

Receptionist Requirements:

• Essential skills for a Receptionist to perform well in their role include:
  Minimum of OND is required for this position.
• Verbal and written communication skills to interact clearly with customers, vendors and other employees.
• Organization skills to keep accurate records and find important information quickly.
• Time management skills to prioritize and complete a side variety of tasks throughout the day.
• Patience and listening skills to respond appropriate and interact positively with upset customers.
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.