Overview
Native korean – Customer Service Advisor
Location: Kuala Lumpur Sentral, Malaysia.
Total Salary: RM 10,100
Project: Healthcare Account
Headcounts: 13
Work hour: Permanent Night Shift
Education: Diploma and above
Experience: Customer Service experiwnce. Preferable candidates who is in malaysia.
Job Description:
We are seeking a Native Korean Customer Service Representative to support our healthcare project. The role involves assisting Korean-speaking customers with inquiries, scheduling appointments, providing information on healthcare services, and ensuring a smooth customer experience.
Responsibilities
Handle inbound and outbound customer inquiries professionally.
Provide accurate information about healthcare services.
Assist with appointment scheduling and follow-ups.
Maintain patient confidentiality and comply with healthcare regulations.
Collaborate with internal teams to resolve customer issues.
Requirements:
National Diploma or Bachelor Degree
Native Korean speaker with fluent English.
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment.
About GrowthFn
We are a boutique staffing firm based out of Kuala Lumpur. The team has been helping organizations find their Right-fit employees all across the world for the last ten years.
We cater to IT, manufacturing, Telecom, Entertainment, Retail, Infrastructure and Renewable power Industries
