– Proven customer support experience or experience as a Customer Service Representative
– Track record of over-achieving quota
– Strong phone contact handling skills and active listening
– Familiarity with CRM systems and practices
– Customer orientation and ability to adapt/respond to different types of characters
– Excellent communication and presentation skills
– Ability to multi-task, prioritize, and manage time effectively
– Fresh College Graduates can apply.
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
– Manage large amounts of incoming phone calls
– Provide accurate, valid, and complete information by using the right methods/tools.
– Willing to work onsite, Ortigas, Pasig.
We are Lecangs, a subsidiary of Loctek. We are an eCommerce, logistics, and warehousing company.
We are brave
With 11 years of being eCommerce and 9 years managing warehouses, we started this new brand.
We are strong
Established more than 20 years, we started our global strategy. You can store at our warehouses in California, Texas, Tennessee, Florida, South Carolina, and Pennsylvania, in Germany, the U.K., and Japan, and you can solve all your problems with our customer service center, based Philippines.
We are innovative
Unique logistics plans and customized services are provided according to your needs.