Friends of Ngong Road (FoNR) and Ngong Road Children’s Foundation (NRCF) are sister organizations with shared missions, principles, and values. We hold a deep belief in the value of education and the hope it can bring to young lives. Our mission is to “Empower Nairobi children living in poverty to transform their lives through education and support leading to employment.” One of our strategic plans is to improve our Education outcomes through Technology. To achieve this we are seeking a qualified candidate to fill the following job position at Ngong Road Children’s Foundation which is currently located at Dagoretti Corner, next to City Council Training School. Interested candidates should submit their Application through this link https://lnkd.in/dSrp4Uhd by 2nd December 2022.
Job Title: IT and Computer Lab Assistant
Reporting to: ICT Coordinator
The IT and Computer lab assistant is responsible for the effective support of all the IT needs across the organization including but not limited to the stipulated duties and responsibilities in this job description.
Primarily the position will be based at Ngong Road Children’s Foundation offices currently located at Dagoretti Corner, Nairobi, but occasionally travel within and outside Nairobi to meet with vendors and partners.
A diploma in ICT or equivalent field. A bachelor’s degree in IT/Computer Science will be an added advantage.
At least 1 year of practical experience in the IT support field and web development
Experience in photography, videography, video production, graphic design, digital marketing, and technical training will be an added advantage.
Salary: The monthly all-inclusive gross salary shall be KES 50,000, with an additional medical insurance cover subject to successful completion of three months probationary period.
Skills and knowledge Required
Possess strong analytical interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment
Excellent working knowledge of Microsoft Office and G-suite applications.
Computer hardware repair and maintenance skills
Proficient in website development and management using WordPress
Basic knowledge of photography, videography, and video editing skills
Ability to manage multiple assignments and meet deadlines
Effective attention to detail and a high degree of accuracy.
Strong organizational and time management skills
Self-motivation and the ability to take initiative and multi-task
Able to communicate effectively verbally and in writing, adjusting communication style depending on group (Students, staff, management)
To be able to demonstrate empathy as and when required
Be a team player offering support across various departments.
Core Duties and Responsibilities
Assist in the improvement, maintenance, and optimization of all the organization’s websites and software applications to ensure security and up-to-date information at all times.
Maintain computer hardware, software, and instructional material inventory and advice the ICT coordinator when there is a need for replacement or subscription payments to ensure the availability of these computer resources at all times.
Service, Maintain and troubleshoot IT equipment to ensure they are in good working condition at all times. This includes; dusting, cleaning, virus scanning, creating/clearing Internet bookmarks, and defragmenting among others
Support staff in IT-related issues, document production activities such as printing, scanning, and photocopying as well as Salesforce Data management
Manage and protect the assets which support the programs, ensuring their utilization is efficient and effective
Troubleshoot and resolve issues with the network and ensure the network operates securely at all times.
Participate in the ICT department’s operations and meetings, ensuring efficiency in the way the department works.
Support the ICT Coordinator in managing the expectations of the NRCF Programme Manager.
Take initiative in making decisions to improve the systems, processes, and procedures of the ICT department ensuring they operate at optimal levels at all times
Digital Marketing Support
Be aware of organizational programs and events and ensure high-quality and strategic videos and photos are taken for general organization marketing purposes.
WePix management by ensuring all videos and photos are uploaded and tagged appropriately.
Provision of marketing production needs such as videos, brochures, etc for various marketing and events of the organization. This includes fundraising videos, events like AGMs, and website/social media.
Computer Training and support
Prepare and maintain learning materials for various instructional lessons (Training curriculum, lesson plans, scheme of works, and Assessments)
Coordinating scheduling of students to access the computer lab in an organized manner and maintaining records of attendance.
Administer computer training on Microsoft Office applications and any other age-appropriate computer training to students on a daily basis including school holiday breaks
Enhance the creativity and problem-solving skills of students by engaging them in creative activities such as designing Christmas cards for their sponsors among others
Monitors and supports all the student activities while in the Elimu Hub for the purpose of maintaining a safe environment that is conducive to learning.
Provide individual support to children who are either showing high potential or require further help in their development
Conduct special Bootcamp training on programming and web development for age-appropriate students
Facilitate correspondence (Email writing) through the students’ portal.
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