Collection Officer

Overview

Location: Allen, Lagos
Job Type: Full-time
Salary: ₦80,000 monthly

Job Summary
We are seeking a reliable and professional Collection Officer to support our finance operations by ensuring timely recovery of outstanding payments from customers. The successful candidate will manage overdue accounts, maintain accurate records, and engage clients respectfully while adhering to company policies and ethical standards.

Key Responsibilities
Contact customers to remind them of outstanding or overdue payments.

Collect payments through approved methods including cash, bank transfers, and cheques.

Issue receipts and accurately document all collections.

Follow up on unpaid accounts and negotiate reasonable repayment plans where applicable.

Prepare daily and weekly collection and reconciliation reports.

Reconcile collected funds with the finance/accounts department.

Maintain professional relationships with customers while enforcing payment terms.

Ensure compliance with company policies and relevant legal guidelines.

Escalate difficult or disputed accounts to management when necessary.

Requirements & Qualifications
Minimum qualification of SSCE or OND (higher qualifications are an advantage).

Previous experience in a collection, recovery, or similar role is an added advantage.

Good communication and negotiation skills.

Basic numeracy and record-keeping abilities.

High level of honesty, reliability, and attention to detail.

Ability to work independently and meet assigned targets.

Skills & Competencies
Strong customer service skills

Time management and organization

Problem-solving ability

Integrity and confidentiality

Ability to work under pressure and meet deadlines

Working Conditions
Role may involve fieldwork and local travel within Lagos.

Flexible working hours may be required based on operational needs.

How to Apply

Interested and qualified candidates should apply through the job platform using the provided application process.
send cv 08062608699