Overview

Position: Practice Manager

Reporting To: Managing Director

Education: Bachelors degree, with minimum 2nd class in any discipline but preferably in HR or Business Administration. A masters degree will be an added advantage.

 

Experience: Minimum 5 years relevant graduate experience in HR, Administration or General Management roles

Job Summary

Oversee administration, business operations and business development of the hospital.

·  Supervise daily operational activities

Maintain medical and employee records, licenses and corporate documents

Responsible for tracking, prompt ordering and stocking of medical, non-medical consumables and office suppliers

Prepare / review agreements, ensure smooth relationship between partner organizations

Patient relationship management

Ensure the hospital is clean and well-maintained.

Prepare and ensure HMO bills and partner company’s bills are sent promptly

Ensure implementation of organization policies

Manage work schedule and department rosters

Prepare management reports

Monitor staff performance and discharge of duties

Personnel recruitment and induction

Monitor expenses and suggest cost effective alternatives.

Constantly be updated about HMO and partner companies changes in policies and procedures

Dispute resolution

Ensure staff have everything needed to execute their duties

Ensure the staff have a firm knowledge of the vision of the organization

Staff welfare-ensure the staff are comfortable and complaints are taken to the management

EMR management

Knowledge and Skills Required:

• Business management skills

• Administration skills

• Ability to function in a fast paced and changing environment

• Excellent communication and customer service skills

• Leadership and motivational skills

• Organisational skills

• People management skills

• Confidence with information technology, ability to use Microsoft office products is a requirement

• Negotiating skills

• Ability to challenge the way things are and find better alternatives

• Honesty and fairness in dealing with other people

• Thorough and pays attention to details

• Commitment to the ideals of quality and fairness in delivering healthcare

. Ability to take accurate meeting minutes

KINDLY SEND CVS TO recruitment@afmcl.com

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