Overview

BCIC Swiss GmBH is looking for On-site IT Support Specialist in Tokyo.

Now we need an On-site IT Support Specialist in (Tokyo), Japan

 

for the Full-Time position

 

Location:

(Tokyo), Japan

Position Responsibilities:

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

 

Requirements:

* Need to have a valid work permit.

* Need to have fluency in Local Language & English.

* Good knowledge about computers/IT

* Couple of years of experience in related field

* World-leading company and good/friendly environment.

* Immediate joining

If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.

Please apply:

tahfim.elma@bcic-swiss.com

or,

LinkedIn Profile:

www.linkedin.com/in/tafhim-wahid-903b19169

 

Salary: Negotiable

Company Details:

BCIC Swiss GmbH

Lattichstrasse 66340 Baar Switzerland.

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About BCIC Swiss GmBH

At BCIC we provide IT Services and Solutions for Data Centers, Offices or any work places that allows to build an efficient IT Infrastructure. Our team bringing together a rare blend of skills contributing to the company’s success story and growth around the world. Our head office is in Switzerland, and with a branch offices in Sweden, we assist clients all across Europe, UK, Australia, Middle East and Asia.