Overview

Qualified applicants will be carrying out these duties:

  • *Maintaining a positive, empathetic, and professional attitude.
    *Responding to customer inquiries.
    *Communicating with customers through various channels.
    *Acknowledging and resolving customer complaints.
    *Having the full knowledge of the organization’s products and services.
    *Checking up on existing customers.
    *Keeping records of customer interactions, transactions, comments, and complaints.
    *Managing a team of junior customer service representatives.
    *Ensure customer satisfaction and provide professional customer support.
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About Dorton Concepts

We are making efforts to be the number transport and logistic company in the globe.