Qualified applicants will be carrying out these duties:
*Maintaining a positive, empathetic, and professional attitude.
*Responding to customer inquiries.
*Communicating with customers through various channels.
*Acknowledging and resolving customer complaints.
*Having the full knowledge of the organization’s products and services.
*Checking up on existing customers.
*Keeping records of customer interactions, transactions, comments, and complaints.
*Managing a team of junior customer service representatives.
*Ensure customer satisfaction and provide professional customer support.
About Dorton Concepts
We are making efforts to be the number transport and logistic company in the globe.