Overview

Responsibilities

·         Greet and welcome guests as soon as they arrive at the office

·         Direct visitors to the appropriate person and office

·         Answer, screen and forward incoming phone calls

·         Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

·         Provide basic and accurate information in-person and via phone/email

·         Receive, sort and distribute daily mail/deliveries

·         Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

·         Order front office supplies and keep inventory of stock

·         Update calendars and schedule meetings

·         Arrange travel and accommodations, and prepare vouchers

·         Keep updated records of office expenses and costs

·         Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills

·         Proven work experience as a Receptionist, Front Office Representative or similar role

·         Proficiency in Microsoft Office Suite

·         Hands-on experience with office equipment (e.g. fax machines and printers)

·         Professional attitude and appearance

·         Solid written and verbal communication skills

·         Ability to be resourceful and proactive when issues arise

·         Excellent organizational skills

·         Multitasking and time-management skills, with the ability to prioritize tasks

·         Customer service attitude

Female only

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