Overview
Telesales Representative position
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Telesales Representative responsibilities are:
Assisting in resolving customer complaints/disputes
Providing information to customers
Monitoring sales performance
Closing sales deals
Keeping a record of calls and relevant details
Updating customer details
Telesales Representative requirements are:
Experience as a Telesales Representative or Customer Service Representative
Familiar with CRM and MS Office programs
Good customer service skills
Excellent communication skills
Able to multitask
Good team player
Good negotiation Skills
High school diploma / BA/BSc degree would be a plus
