Overview
Job Overview:
We are seeking a skilled Cisco IPT Engineer to support the operations and maintenance of Cisco Unified Communications systems at a key site in Manila. This is a 12-month secondment opportunity ideal for professionals with solid Cisco voice experience and strong troubleshooting skills in network and telephony environments.
Key Responsibilities:
Maintain, support, and troubleshoot Cisco Unified Communications (UC) systems
Perform regular maintenance, upgrades, and patches on IPT infrastructure
Collaborate with local and remote teams to address voice and network issues
Manage configuration and provisioning of Cisco IP phones and voice gateways
Monitor system performance and ensure high availability of UC services
Generate documentation and reports related to system performance and incidents
Provide on-site technical support as needed
Requirements:
Minimum 3 years of hands-on experience with Cisco Unified Communications systems
Strong network and voice troubleshooting skills across LAN/WAN and VoIP environments
Fluent in English, both written and spoken
Relevant experience in managing and supporting enterprise-level Cisco IPT environments
Self-motivated with a proactive approach to resolving issues
Strong communication and interpersonal skills
Ability to work independently and collaboratively within cross-functional teams
Adaptability to dynamic work environments and requirements
Preferred Certifications:
Cisco CCNP Voice (Required)
VMware VCP (Preferred) – helpful for working with UC on virtualized environments
About FingTap
FingTaps Solutions is an IT solutions company providing services to small and medium-sized businesses in the IT domain. Our headquarters is based in Rennes, France. Our proactive team provides onsite and remote IT support to all our customers. We also cater to DevOPs, Hardware Migration and, Infrastructure Cabling & DC Rack Services related tasks. The professionalism, dedication and hard work of our team, and the contentment of our customers makes us who we are. We believe that technology should support and enhance your organization's success and not constrain it. That's why, we provide the necessary tools and support to make your organization efficient. We can be contacted through our email or contact number.