Overview
Air Hostesses
Are you a leader with a passion for serving, a personality that shines, and a yearning for adventure? If so, Malaika Air is looking for someone just like you to join our in-flight team and launch a life-changing career. As the face of Malaika Air you’ll set the standard for our in-flight experience and lead confidently through any challenge.
Objectives of this role
Act as the face of Malaika Air and ensure the safety and comfort of all passengers while providing outstanding customer service
Serve as a first responder in emergency situations like evacuations, fires, and medical emergencies
Address passenger questions and ensure they adhere to all applicable rules during flights
Work together with other flight attendants, ground agents, and flight deck crew to expedite boarding and disembarking procedures and adhere to the airline’s schedule
Provide support and leadership in problem- solving, decision-making, and conflict resolution
Work independently and as part of a team to ensure all required tasks are completed
Responsibilities
Consistently report for duty on time and promptly answer all calls for reserve staff
Demonstrate the correct use of safety and emergency equipment to passengers and ensure that safety requirements are met at all times
Strictly adhere to the airline’s standard operating procedures and promptly report any deviations or irregularities
Provide appropriate assistance to all passengers — including those with special needs, such as children and persons with reduced mobility
Conduct food and drink service in a safe, prompt, and friendly manner
Maintain frequent and clear communication with everyone on the team
Skills and qualifications
Be at least 21 years of age at the time of hiring
Air Hostess training certification
BSC or BA
3 years experience on a commercial airline
Ability to work nights, weekends, holidays, and extended hours
Proficiency in language(s) of country of hire
Effective verbal communication skills
Satisfactory pass on mandatory background check, physical assessment, and drug test
Ability to be scheduled away from home base for multiple consecutive days.
