Overview
Job Responsibilities:
-Handle outbound/inbound interactions using a Soundboard System.
-Follow pre-defined scripts accurately without deviation.
-Achieve daily/weekly/monthly targets as per process requirements.
-Maintain proper records of customer interactions in the system.
Requirements:
-Excellent listening and comprehension skills.
-Good command over English reading and understanding (no voice speaking required).
-Basic computer knowledge and ability to navigate multiple windows.
-Comfortable working in night shift.
