We are looking for a passionate and professional customer service representative who will be the first point of contact for the customers. In this role, you will attend to potential clients and ensure their satisfaction.
• Providing introductory information to new customers.
• Determining the quickest, most effective ways to answer a client’s or customer’s questions.
• Escalating queries and concerns.
• Letting customers or clients know about additional products or services.
• Following up with clients or customers to check that they’re still satisfied with any purchases.
• Ensure customer satisfaction and provide professional customer support.
• Minimum of OND.
• Multitasking and organizational skill.
• Good communication and presentation skills.
• Ability to answer a high volume of calls and/or emails daily.
About Rockview Nigeria
We are a recruitment company.