Overview
We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations. As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.
Key Duties and Responsibilities:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements • Identify customers’ needs and respond proactively to all of their concerns
- Lead the F&B team by attracting, recruiting, training, and appraising talented personnel.
- Establish targets, KPIs, schedules, policies, and procedures.
- Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
- Comply with all health and safety regulations.
- Report to management regarding sales results and productivity.
Qualifications, Skills, and Experience:
- The applicant must hold a Culinary school diploma or degree in food service management or a related field.
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS) • Ability to spot and resolve problems efficiently.
- Mastery in delegating multiple tasks.
- Communication and leadership skills.
- Up to date with food and beverage trends and best practices.
- Ability to manage personnel and meet financial targets.
- Guest-oriented and service-minded.
All candidates should apply and send their documents to: hr@yushilihotelkampala.com