Overview

Job Responsibilities

We are looking for a pleasant Receptionist to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate and profitable information.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

Greet and welcome guests

Answer questions and address complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages etc. and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Check, sort and forward emails

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Job Requirements

Proficient in English (oral and written)

Good organizational and multi-tasking abilities

Knowledge of office management and basic bookkeeping

Proven experience as front desk representative, agent or relevant position

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Customer service orientation

Problem-solving skills

Familiarity with office machines (e.g. fax, printer etc.)

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