Overview
Job Responsibilities
We are looking for a pleasant Receptionist to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate and profitable information.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Job Requirements
Proficient in English (oral and written)
Good organizational and multi-tasking abilities
Knowledge of office management and basic bookkeeping
Proven experience as front desk representative, agent or relevant position
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Customer service orientation
Problem-solving skills
Familiarity with office machines (e.g. fax, printer etc.)