Overview

Plan, manage, and direct all aspects of technical activities within a specific production. Ensures all projects, initiatives, and processes are in conformance with the organization’s established policies and objectives and upon clients’ expectations.

Job Responsibilities

• Train, lead, and manage the team of engineers across medical functions and specialty equipment
• Manage client expectations by maintaining records on maintenance contracts
• Build strong after-sales service by setting policies and ensuring the technical team abides by them
• Control the purchasing of spare parts and high medical equipment demands
• Coordinate with suppliers to schedule adequate team training in order to stay updated with novelties
• Ensure that physical inventory levels are monitored and replenished as needed
• Act as the company’s ISO representative and ensure all processes are implemented and maintained
• Maintain excellent relations with current and new clients in order to issue maintenance contracts
• Negotiate contracts with suppliers, vendors, and customers
• Develop pricing strategy for new business ventures and clients
• Follow up on payments and ensure all dues are settled as per agreed timeframes
• Assist in the Technical recruitment part along with the HR Department
• Manage and minimize work-related injuries and unexpected hiccups by designing effective risk control processes
• Manage diverse projects and ensure client supply is available and up to date
• Set the department’s goals and achievements by person to achieve success
• Coach and advise closely the employees to achieve better results
• Take full charge of direct reports’ or direct managers’ responsibilities where agreed and necessary for a delineated and temporary emergency/transitional period of time
• Prepare and monitor departmental budgets using cost and managerial accounting principles
• Limit breakdown time as per company’s rules and regulations
• Assess the market by getting feedback, benchmark competition (new products/brands) and be aware of any new bids or pitches

 

 

About Unknown

  •    Train, lead, and manage the team of engineers across medical functions and specialty equipment
    • Manage client expectations by maintaining records on maintenance contracts
    • Build strong after-sales service by setting policies and ensuring the technical team abides by them
    • Control the purchasing of spare parts and high medical equipment demands
    • Coordinate with suppliers to schedule adequate team training in order to stay updated with novelties
    • Ensure that physical inventory levels are monitored and replenished as needed
    • Act as the company’s ISO representative and ensure all processes are implemented and maintained
    • Maintain excellent relations with current and new clients in order to issue maintenance contracts
    • Negotiate contracts with suppliers, vendors, and customers
    • Develop pricing strategy for new business ventures and clients
    • Follow up on payments and ensure all dues are settled as per agreed timeframes
    • Assist in the Technical recruitment part along with the HR Department
    • Manage and minimize work-related injuries and unexpected hiccups by designing effective risk control processes
    • Manage diverse projects and ensure client supply is available and up to date
    • Set the department’s goals and achievements by person to achieve success
    • Coach and advise closely the employees to achieve better results
    • Take full charge of direct reports’ or direct managers’ responsibilities where agreed and necessary for a delineated and temporary emergency/transitional period of time
    • Prepare and monitor departmental budgets using cost and managerial accounting principles
    • Limit breakdown time as per company’s rules and regulations
    • Assess the market by getting feedback, benchmark competition (new products/brands) and be aware of any new bids or pitches
    • Monitor spare parts stock and ensure minimum usage of spare parts